Wood Wharf Vets – Vets in Tower Hamlets
Clinic Overview
- Fast access when needed: several owners say they were seen promptly, including urgent situations and short-notice appointments. - Good routine care and communication: reviews mention thorough check-ups, gentle vaccinations, calm handling of nervous pets, and clear advice after treatment. - Helpful support around the visit: owners mention responsive follow-up, assistance with insurance claims, and a nurse appointment for tick removal.
Wood Wharf Vets is a small-animal clinic offering routine preventive care such as health checks, vaccinations and parasite prevention, alongside diagnostics, surgery and dental treatment. The clinic is also a veterinary nurse training facility. Recent feedback is generally positive about prompt appointments, kind handling and helpful follow-up, though a small number of reviews describe poor experiences with nail trimming, blood sampling and repeat testing.
Services
- •Routine and preventive care: wellness checks, annual health checks, vaccinations, parasite prevention, microchipping and nurse consults. Recent reviews mention routine cat and dog check-ups, vaccinations and a nurse appointment for safe tick removal.
- •Diagnostics and treatment: blood tests, X-rays, ultrasound, internal medicine, anaesthesia and analgesia, hospitalisation, and routine as well as more advanced surgery.
- •Dental and surgical care: dental treatment, spay/neuter procedures, and wider surgical services are listed.
- •Additional support services: pet pharmacy, pet travel certificates, insurance claim support and end-of-life care.
- •Emergency and referral areas: urgent care is available, and the clinic lists cardiology, dermatology, ophthalmology and orthopaedics among its specialist areas. Laser therapy is also listed.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews are mixed on cost: one owner described a nurse-led tick removal as reasonably priced, while another felt repeat testing increased the overall bill, and one reviewer commented that pet care here is not cheap.
People
- •Dr. Anna Ducos: praised for being thorough, kind and calming, including seeing a cat at short notice and helping worried owners feel at ease.
- •Dr. Bernard: mentioned positively alongside Dr. Anna Ducos for thorough and kind care.
- •Doctor Jae: highlighted for a gentle vaccination, a thorough cat health check, and clear advice on what to expect afterwards.
- •Reception team: described as friendly and welcoming.
- •Nursing team: noted for practical help, including a nurse appointment to remove a tick safely.
Reviews
Google reviews are 4.1/5 from 68 reviews. Recent feedback points to a mostly positive experience overall, with some clear negatives.
- •Fast access when needed: several owners say they were seen promptly, including urgent situations and short-notice appointments.
- •Good routine care and communication: reviews mention thorough check-ups, gentle vaccinations, calm handling of nervous pets, and clear advice after treatment.
- •Helpful support around the visit: owners mention responsive follow-up, assistance with insurance claims, and a nurse appointment for tick removal.
- •Some concerns about handling and costs: negative reviews mention a nail trim that was cut too short, and a separate complaint about bruising after blood sampling, repeated use of gabapentin, inconclusive repeat tests and rising costs.
