Hello Vet Columbia Road

Hello Vet Columbia Road is a Hello Vet-branded veterinary clinic offering both routine care and more advanced workups, with on-site imaging/diagnostic and surgical facilities listed on its website. The clinic also promotes WhatsApp advice & triage, and the website states that emergencies outside regular hours are redirected to an emergency care provider via a phone number.

From the latest reviews available to us, owners describe

•Ongoing management of complex conditions in cats, with vets explaining test results and building treatment plans (one review names three vets involved).
•A smooth first vet visit for a pet, and a clinic environment that “doesn’t feel like a clinical vets” and feels warm.

Services

Services listed on the clinic website include

•Routine care: routine health checks, vaccines & boosters, flea & worming, kitten care, puppy care, senior pet care
•Surgery & procedures: surgery, neutering, dentistry
•Diagnostics & imaging: diagnostics, X-rays, ultrasound scans
•Medical areas: cardiology
•Nurse-led care: veterinary nurse consultations
•End-of-life care: “saying goodbye”, “stay by their side” (as written on the site)
•Travel & admin support: “travel with your pet”, insurance
•Out-of-hours/emergencies: the website states that outside regular hours, clients are directed to an emergency care provider via a provided phone number
•Digital access: WhatsApp advice & triage

Facilities listed on the website

•Advanced surgical facilities
•Imaging facilities
•Diagnostic facilities

People

Named in reviews

•Dr Christian, Dr Joe, Dr Olivia (vets) — mentioned for managing complex, ongoing conditions with “attention to detail,” and for taking time to explain test results clearly and propose treatment plans.
•Nursing and client care teams — described as responsive and supportive during stressful health episodes.

Reviews

Google rating: 5 stars from 58 reviews. “”

•Clear communication around test results and treatment planning, particularly for ongoing/complex cases.
•A team-based feel, with multiple vets and support staff involved in care.
•Owners mention a calm, warm clinic environment, and a smooth first appointment experience for a pet.

Reviews for Hello Vet Columbia Road

Note: Showing the 5 most recent Google reviews out of 58 we track in total. Recent reviews may not be representative of overall sentiment.

Emily Davis

a month ago

I could not be more grateful for the care my two cats, Lilou and Salem, receive at Hello Vet. The whole team is exceptionally knowledgeable, thorough and compassionate. Dr Christian, Dr Joe and Dr Olivia have each shown outstanding dedication in managing complex, ongoing conditions with real attention to detail and a level of care that goes far beyond what I ever expected from a veterinary practice. They take the time to explain test results clearly, propose thoughtful treatment plans, and always make sure I feel supported, even during more stressful episodes with my cats’ health. The nursing and client care teams are equally wonderful, consistently kind, responsive and genuinely invested in the wellbeing of their patients. It is rare to find a practice where clinical expertise and empathy are so perfectly combined. I feel very fortunate to have Hello Vet looking after Lilou and Salem, and I recommend them wholeheartedly.

Cheng-Chun Liao

Friendly team with professional services

sebastian brown

Mariam El Meer

Selena Cho

Zahra's first vet visit was so smooth and pleasant for her. I'd highly recommend them. All the staff are extremely attentive and caring. The space also doesn't feel like a clinical vets but actually feels lovey and warm to be in.